Welcome to Saine Stack Publishers.

Your trust matters to us. Whether you’re hiring us for ghostwriting, publishing, branding, editing, marketing, or full-scale author development, we understand that the information you share with us is personal, valuable, and often confidential.

This Privacy Policy explains how we collect, use, protect, and manage your information when you visit our website, communicate with our team, or use our services.

We believe privacy policies should be clear, honest, and direct; not buried under ten layers of vague corporate language. So here’s exactly how we handle things.

This policy is intended to comply with messaging and communication requirements for SMS campaigns and TCR (The Campaign Registry) registration purposes.

1. Information We Collect

Depending on how you interact with Saine Stack Publishers, we may collect the following information:

• Full name
• Email address
• Phone number
• Billing and payment information
• Project details, manuscripts, drafts, creative materials, and related files
• Communication history with our team
• Website usage data collected through cookies, analytics tools, or similar technologies
• Marketing preferences and communication settings

If you submit forms through our website, schedule consultations, request services, or communicate with us directly, you voluntarily provide certain information necessary for us to work with you effectively.

2. How We Use Your Information

We use your information to operate professionally and deliver the services you requested. This may include:

• Managing writing, editing, publishing, branding, and marketing projects
• Communicating regarding active services, revisions, updates, or support
• Processing invoices and payments
• Sending project-related notifications
• Providing customer support
• Improving our website, services, and client experience
• Maintaining internal records and compliance requirements
• Sending SMS or email communications where consent has been provided
• Protecting our business, systems, clients, and legal interests when necessary

We do not collect information for the sake of collecting it. If we ask for something, there’s a business reason behind it.

3. SMS Consent & Communication Policy

If you voluntarily provide your phone number through our website, forms, applications, consultations, or direct communication channels, you may receive SMS communications from Saine Stack Publishers related to:

• Customer support
• Project updates
• Appointment reminders
• Service notifications
• Account communication
• Promotional or marketing messages (only where you have explicitly consented)

Important SMS Compliance Information

• We do not send unsolicited text messages.
• Mobile opt-in data and consent records are never sold, rented, or shared with third parties for marketing purposes.
• Message frequency may vary depending on your services or communication activity.
• Standard message and data rates may apply depending on your carrier.
• You may opt out at any time by replying STOP.
• You may reply HELP for assistance.

Consent means something to us. If you don’t want SMS communication, you won’t receive it.

Visit www.sainestackpublishers.com/privacypolicy to see our privacy policy terms and conditions.

4. Consent Records & Communication Compliance

Saine Stack Publishers maintains records of communication preferences and SMS consent where required by applicable laws and messaging regulations.

We take compliance seriously because protecting both our clients and our business matters.

5. Data Protection & Security

We implement reasonable administrative, technical, and operational safeguards designed to protect personal information from unauthorized access, misuse, disclosure, loss, or alteration.

This includes secure systems, restricted internal access, and responsible handling of sensitive project materials.

However, no website, server, platform, or digital transmission method is completely immune from security risks. While we take appropriate precautions, users also share responsibility for protecting their own devices, credentials, and communications.

We reserve the right to take appropriate legal or administrative action in response to unauthorized misuse, abuse, or interference involving our systems, services, or client data.

6. Sharing of Information

We do not sell personal information.

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

We may share limited information only when necessary to:

• Deliver requested services
• Process payments or operational transactions
• Coordinate publishing, distribution, or marketing services
• Work with trusted contractors or service providers operating under confidentiality obligations
• Comply with legal requirements, lawful requests, court orders, or regulatory obligations
• Protect the rights, safety, operations, or legal interests of Saine Stack Publishers, our clients, or affiliated parties

Third-party providers only receive the information reasonably necessary for their role in delivering services.

7. Publishing, Distribution & Third-Party Platforms

Certain services may involve third-party platforms, marketplaces, distributors, advertising services, or publishing channels, including but not limited to digital bookstores, print-on-demand services, author websites, payment processors, or marketing platforms.

By using our services, you understand that certain project-related information may be submitted to those platforms as necessary for publishing, distribution, fulfillment, branding, or marketing purposes.

We are not responsible for the independent privacy practices, policies, downtime, decisions, or security standards of third-party services once information is transmitted to them.

Their platforms operate under their own terms and policies.

8. Cookies & Website Analytics

Our website may use cookies, analytics services, and related technologies to improve functionality, measure performance, analyze visitor behavior, and enhance user experience.

These tools help us understand how visitors interact with our website so we can improve the quality of our services and digital experience.

You may disable cookies through your browser settings, although some website features may not function properly as a result.

9. Third-Party Links & External Services

Our website or communications may contain links to third-party websites, platforms, or external services.

We are not responsible for the privacy practices, content, security, or policies of external websites that we do not own or control.

If you leave our website, you interact with those services at your own discretion and under their terms.

10. Your Rights & Choices

Depending on applicable laws and your location, you may have the right to:

• Request access to your personal information
• Request correction of inaccurate data
• Request deletion of personal information where legally applicable
• Withdraw SMS consent at any time
• Opt out of marketing communications
• Request clarification regarding how your information is used

We will make reasonable efforts to respond to legitimate privacy-related requests in accordance with applicable legal requirements.

11. Retention of Information

We may retain certain information, records, communications, project files, invoices, or transactional data for operational, legal, security, archival, or compliance purposes as reasonably necessary.

Retention periods may vary depending on the nature of the service provided, contractual obligations, dispute resolution requirements, or legal obligations.

12. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational changes, legal requirements, service updates, or compliance obligations.

When updates are made, the revised version will be posted on this page with an updated effective date.

Continued use of our website or services after updates constitutes acceptance of the revised policy.

13. Contact Information

Website: sainestackpublishers.com
Email: info@sainestackpublishers.com

If you have questions regarding this Privacy Policy or how your information is handled, you may contact us directly.